Customer Relations Representative - State Farm Agent Team Member jobs in United States
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State Farm Agent · 5 months ago

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent is a growth-oriented agency seeking a Customer Relations Representative - State Farm Agent Team Member. The role focuses on generating exceptional client experiences, managing customer inquiries, and coordinating with agency team members to ensure customer satisfaction.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Manage customer inquiries and resolve issues
Maintain client records and update information as needed
Assist with customer retention strategies
Coordinate with other departments to ensure customer satisfaction

Qualification

Customer service experienceCommunication skillsProblem-solving skillsStress managementTeam collaboration

Required

Strong communication and problem-solving skills
Ability to handle high-stress situations calmly

Preferred

Experience in customer service preferred

Benefits

License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase