SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
soft goods contents Project Manager
Landing, NJ 07850
Full-time
Onsite
Mid Level
$23/hr - $30/hr
3+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is hiring a Soft Goods Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. The role involves managing customer satisfaction, production expenses, and the soft goods restoration division while ensuring operational excellence.
Consumer Services
Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Manage our Esporta soft goods cleaning machine
Manage and oversee the entire soft goods restoration division
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Qualification
Required
Valid driver's license
High school diploma/GED; Associate degree or Bachelor's degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
Previous experience in soft goods a plus example being dry cleaner or laundry mat manager, or soft goods delivery and pick up companies
Ability to lift a minimum of 50 pounds regularly
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Preferred
Associate degree or Bachelor's degree
Benefits
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
First-class compensation
Superior benefits
Career progression
Professional development
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase