Customer Relations Representative - State Farm Agent Team Member jobs in United States
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State Farm Agent · 5 months ago

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent is a growing agency seeking a Customer Relations Representative - State Farm Agent Team Member. In this role, you will generate exceptional client experiences, resolve customer inquiries, and coordinate with agency team members to support community needs.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Manage customer inquiries and resolve issues
Maintain client records and update information as needed
Assist with customer retention strategies
Coordinate with other departments to ensure customer satisfaction

Qualification

Customer serviceCommunication skillsProblem-solving skillsStress managementTeam collaboration

Required

Strong communication and problem-solving skills
Ability to handle high-stress situations calmly

Preferred

Experience in customer service preferred

Benefits

Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase