Customer Relations Representative - State Farm Agent Team Member jobs in United States
cer-icon
Apply on Employer Site
company-logo

State Farm Agent · 4 months ago

Customer Relations Representative - State Farm Agent Team Member

positionLouisville, KY 40241
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$30K/yr - $60K/yr

State Farm Agent is seeking a customer-oriented professional to join their team as a Customer Relations Representative. The role focuses on establishing customer relationships, providing accurate customer service, and educating clients about insurance options to help grow the business.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day

Qualification

PropertyCasualty licenseLifeHealth licenseCustomer serviceCommunication skillsMulti-taskingOrganizational skillsSelf-motivatedProblem solvingTeamworkInterpersonal skills

Required

Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Ability to explain complex financial issues in understandable terms
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

Preferred

sales experience preferred

Benefits

Simple IRA
Group Life Insurance Benefits
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Commission plus bonus
Valuable experience
Growth potential/Opportunity for advancement within my agency

Company

State Farm Agent

twittertwittertwitter
Glassdoor3.6
company-logo
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
dateFounded in 1922
location
Bloomington, Illinois, USA
people-size10001+ employees
web-link
https://www.statefarm.com/

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
linkedin

Recent News

Beinsure - Insurance, Reinsurance, InsurTech Insights
State Farm faces probes over California wildfire claims delays
2026-01-14
EIN Presswire
Insurance Expert Jim Cornwell of Tampa, FL, Explains the Value of Working with an Insurance Agent in HelloNation
2026-01-13
The Business Journal
Fewer than a dozen homes have been rebuilt a year after being burned down in LA-area wildfires
2026-01-09
Company data provided by crunchbase