FINBOA · 4 months ago
Client Implementation Engineer Back End Level I
Houston, TX 77024
Full-time
Onsite
Entry Level
3+ years expFINBOA is a leading innovator in intelligent automation for community and regional banks and credit unions. They are seeking a Client Implementation Engineer (Back End) Level I to support technical aspects of client implementation projects, ensuring seamless integration and optimal performance during onboarding.
BankingFinancial ServicesSaaSSoftware
Responsibilities
Configure and support technical back-end requirements for projects, including batch processing, data exporting/importing, and user acceptance testing (UAT)
Partner with internal teams and clients to define and implement project-specific configurations
Maintain compliance standards and manage change control processes for all implementation projects
Communicate technical specifications, enhancements, and solutions to clients in a clear, approachable manner
Monitor batch processes, resolve errors promptly, and document software bugs for troubleshooting
Develop and maintain technical documentation and contribute to the internal knowledge base
Use project management tools (e.g., Asana) to track tasks, timelines, and resource allocation
Deploy and manage FINBOA solutions within Azure environments, ensuring compatibility with marketplace containerization
Qualification
Required
High school diploma (required)
3+ years in customer-facing roles, such as technical support or customer success
2+ years of experience in a SaaS environment, focusing on back-end support
Strong SQL skills, including writing and optimizing complex queries
Experience with Azure cloud services and implementing Azure-based solutions
Problem-solving and troubleshooting expertise with a keen attention to detail
Proficiency in task prioritization and agile methodologies
Excellent verbal and written communication skills
Preferred
Associate or bachelor's degree or equivalent experience and certifications
Experience in banking or fintech, especially familiarity with Reg E Dispute management processes
Experience with project management tools like Asana
Benefits
IRA with company matching
Wellness resources
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company
FINBOA
FINBOA provides a SaaS automation platform that helps banks track disputes and improve customer experience.
11-50 employees
H1B Sponsorship
FINBOA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageTotal Funding
$0.14MKey Investors
Queen City Fintech
2020-05-18Seed· $0.04M
2017-09-01Seed· $0.05M
2016-10-15Seed· $0.05M
Leadership Team
Dheeraj Singal
Founder and CEO
Recent News
2025-12-16
2025-10-27
2025-10-14
Company data provided by crunchbase