Customer Relations Representative - State Farm Agent Team Member jobs in United States
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State Farm Agent · 4 months ago

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and support the growth of their insurance agency. The role involves managing customer inquiries, maintaining records, and coordinating with team members to ensure customer satisfaction.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Manage customer inquiries and resolve issues
Maintain customer records and update information as needed
Assist with customer retention strategies
Coordinate with other departments to ensure customer satisfaction

Qualification

Customer service experienceCommunication skillsHigh-stress situation managementProblem-solving skillsEmpathyEntrepreneurial spiritSelf-motivation

Required

Communication and problem-solving skills
Ability to handle high-stress situations calmly
Seeking Currently Licensed Applicants Only

Preferred

Experience in customer service preferred

Benefits

License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase