Aire Serv of East Central Minnesota ยท 5 months ago
Future Opening: Customer Service Representative -Dispatcher
North Branch, MN 55056
Full-time
Onsite
Entry Level
$50K/yr - $80K/yr
2+ years expAire Serv of East Central Minnesota is a trusted name in heating and air conditioning services, dedicated to client satisfaction and a strong code of values. They are seeking a Customer Service Representative - Dispatcher who will handle service requests, manage daily operations, and ensure high levels of customer service while exemplifying respect and courtesy.
Construction
Responsibilities
Receive incoming calls in professional, timely and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Verify completion of work orders, return customer calls, and respond to customer concerns
Dispatching the team member with the best chance of success to every job
Perform other duties as needed which may include cross-training in related positions
Qualification
Required
10am - 5:30pm shift availability
7am - 3:30pm shift availability
Multiple line phone answering experience
Minimum two years office experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office with an emphasis on Excel spreadsheets
Preferred
Service Titan or other customer retention software a plus
Benefits
401(k)
Health insurance
Retirement
Disability
Life insurance
Paid time off
Profit sharing
Company
Aire Serv of East Central Minnesota
Aire Serv of East Central Minnesota is a heating and air conditioning services company based out of North Branch, Minnesota.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase