Supreme Color Graphics LLC · 4 months ago
Customer Service Representative and Graphics - Part Time Monday-Friday
Mandeville, LA 70471
Full-time, Part-time
Onsite
New Grad, Entry Level
$16/hr - $22/hrSupreme Color Graphics LLC is a large wholesale format printing company located in Mandeville, Louisiana, seeking a part-time Customer Service Representative with a graphics background. The role involves handling customer service duties, managing artwork, and assisting with graphic design tasks to ensure client satisfaction and operational efficiency.
Responsibilities
Answer incoming calls, general inquiries and answer product issues
Create estimates, orders, shipping quotes, and service questions in a timely manner
Save art to folders and send to pre-press
Handle any and all customer service needs and request. Maintain a professionalism with clients and working to establish a positive rapport
Update Customer information in the customer service database, when needed
Impact the company’s bottom line by problem solving and help keep clients into repeat customers
Assist with walk-in clients with pick-up orders
Assist Sales Representatives with orders, estimates and promotional materials when requested
Assist Operations Manager with Custom quotes and special orders
Close job tickets and send final invoices to customers who are on terms
Website monitor online orders and payments
Post customer payments in system
Filing and organizing hard and electronic copies of various files
Communicate with customers on behalf of pre-press and/or production
Website monitor and administration
General office administration
Communicate problems or issues to management
Maintain Quality Control and Color Management
Coordinate art proofs to Pre-Press
Evaluate customer artwork and correct as necessary
Set file up for best production, yield, workflow
Create proofs and email customer proofs
Manage file storage and history
Consult Customer Service Department and customers with design criteria
Set up files to print colors as required
Manipulate file transfer to ensure accuracy
Graphic design for customer as well as House Advertising Blasts
Color Management – Part of Team
Work with Production Manager to create new product ideas/product lines
Help trouble shoot color management issues
Assist with production flow as needed
Qualification
Required
Must have Graphics background
Excellent communication skills
Company
Supreme Color Graphics LLC
Supreme Color Graphics is a leading Wholesale-to-Trade Large Format Digital Printer in Mandeville LA, with over 30 years of experience in the industry.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase