Future Opening: Customer Service Representative - State Farm Agent Team Member jobs in United States
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State Farm Agent · 5 months ago

Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent is a growth-oriented agency dedicated to helping people manage their risks and achieve their dreams. They are seeking a Customer Service Representative to establish customer relationships, provide accurate service, and educate customers about insurance options.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day

Qualification

Customer serviceInterpersonal skillsCommunication skillsPropertyCasualty licenseLifeHealth licenseBilingual - SpanishMulti-taskingOrganizational skillsSelf-motivatedDetail orientedTeamwork

Required

Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

Preferred

Bilingual - Spanish preferred

Benefits

401K
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase