SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 5 months ago
Emergency Recovery Coordinator (Fire Chaser)
Fayetteville, NC 28301
Full-time
Onsite
Mid Level
$50K/yr - $90K/yr
4+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is a leader in emergency restoration services, assisting property owners in recovering from disasters. They are seeking a highly motivated Emergency Recovery Coordinator (Fire Chaser) to manage emergency property situations, consult with affected property owners, and build relationships with emergency response agencies.
Responsibilities
Respond promptly to emergency property situations and manage incoming leads
Consult with property owners affected by fire, water, or other disasters, providing guidance on recovery solutions
Build and maintain relationships with emergency response teams and local agencies
Educate customers on our services and close opportunities on the spot
Participate in community outreach to promote awareness of our emergency restoration services
Track leads from emergency notification systems and maintain customer records
Provide emergency recovery kits and support to impacted property owners
Qualification
Required
High school diploma or GED
4+ years of experience in restoration, fire services, EMS, police, military, medical response, dispatch, construction, or insurance
2+ years in an outside sales or customer service role
Strong sales mindset with the ability to close deals efficiently
Excellent communication and relationship-building skills
Ability to thrive in fast-paced, high-pressure environments
Self-motivated with a results-driven approach
Preferred
Experience in emergency response or property restoration
Familiarity with CRM systems and emergency response protocols
Knowledge of the local area and emergency response networks
Benefits
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Comprehensive Benefits Package: Medical, dental, vision, and 401(k) with company match
Paid Time Off (PTO) & Holidays
Vehicle Allowance
Training & Professional Development Opportunities
Career Advancement in a Rapidly Growing Industry
Supportive Team Environment with Company Events & Recognition Programs
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase