1-Tom-Plumber Franchise HQ ยท 4 months ago
Office Manager/Dispatcher
Longwood, FL 32750
Full-time
Onsite
Mid Level
$45K/yr - $55K/yr1-Tom-Plumber Franchise HQ is a 24/7 emergency service commercial plumbing franchise seeking a dedicated Office Manager/Dispatcher. The role involves managing employee files, payroll, compliance, and ensuring the company meets its financial goals while maintaining strong relationships with staff and clients.
Construction
Responsibilities
Review receipts/job notes for accuracy, and completeness
Communicate and build relationships with staff members, clients, vendors, and other key players
Process employee payroll and maintain proper records
Schedule/direct staff in customer intake and schedule customer service calls
Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties
Answer client calls; provide responses and feedback to clients regarding service queries
Other duties as assigned
Qualification
Required
High School diploma or equivalent
Strong customer service skills
Team player, energetic, positive attitude
Good time management skills
Problem solving skills, attention to detail
Previous administrative office experience
Excellent verbal and written communication
Must be self motivated and have a sense of urgency
Benefits
Company provided tablet
Paid Training and Development in Cincinnati
10 days of PTO
Free uniforms
Bonus based on performance
Company
1-Tom-Plumber Franchise HQ
Are you a restoration company owner looking for more commercial water damages and higher profit margins? Our emergency services plumbing franchise is unique.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase