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Generator Supercenter · 4 months ago

Install & Service Coordinator Assistant

Greer, SC 29650

Full-time

Onsite

Entry Level

$15/hr - $17/hr

2+ years exp

Generator Supercenter is the leading provider of backup power solutions for residential and commercial customers. They are seeking a skilled and motivated Install and Service Coordinator Assistant to assist with scheduling installations and logistics, ensuring customers receive exceptional service and support.

ElectronicsRetail

Responsibilities

Assist the Install Manager in coordinating installation schedules and logistics

Communicate with customers to schedule installation dates

Confirm correct equipment and permits are in place prior to installation

Maintain accurate and organized installation records and ensure all required documentation is completed

Update and maintain customer database with installation and service information

Communicate with customers to schedule routine maintenance and repairs

Assist in ordering warranty/repair parts and filing warranties with Generac

Follow up with customers after installation to ensure satisfaction and address any concerns

Provide administrative support to the Install Manager as needed

Qualification

Coordination experienceCustomer service skillsOrganizational skillsMicrosoft Office proficiencyCRM software proficiencyMultitasking abilityBackup power systemsCommunication skillsTime-management skills