Weekend Overnight Houseman/Valet jobs in United States
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Woodbury Corporation · 4 months ago

Weekend Overnight Houseman/Valet

Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. They are seeking a Weekend Overnight Valet Attendant/Houseman who will be responsible for welcoming guests, parking vehicles, maintaining cleanliness in public areas, and assisting with guest requests.

Real Estate
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Culture & Values

Responsibilities

Extend a warm, friendly welcome to arriving guests
Carefully and efficiently park, secure, and retrieve vehicles
Responsible for the cleanliness of hotel public guest areas/public restrooms
Assist with washing, folding and stocking linens
Deliver guest-requested amenities
Respond helpfully to guest questions about the property, getting around and nearby happenings
Graciously assist guests with issues arising out of the parking experience
Responsible for completing required brand training
Contributes to the achievement of hotel goals for guest satisfaction
Provides information and assistance to hotel guests regarding the local area and hotel amenities
Performs daily cleaning of all public areas and back of house and ensures there is adequate stock of supplies
Reports any maintenance issues located in guestrooms or public areas immediately to maintenance to ensure guest satisfaction
Maintains a clean and clutter-free work environment through the ongoing cleaning and organizing of the housekeeping closets, the housekeeping and laundry facility, break room, and houseman cart
Follows all hotel lost and found reporting and storage procedures
Ensures trash and debris are continually removed from the property and out of the sight of the guests
Maintains elevator cleanliness through the cleaning and polishing of the stainless steel panels
Continually monitors the pool and fitness facility ensuring the prompt removal of used towels and providing an appropriate stock of clean, dry towels
Washes, sanitizes and wraps guest room glassware according to the brand standards
Ensures public restroom and pool restroom cleanliness and provides an adequate stock of paper products
Communicates any inventory or supply needs to Housekeeping for ordering
Assists with any room attendant or laundry operations as hotel and staffing demands dictate
As needed, completes special projects such as carpet cleaning, upholstery cleaning, tile and grout cleaning, etc
Follows hotel Do Not Disturb procedures
Manages a well-stocked and maintained houseman cart at all times
Immediately reports any maintenance or repair issues to the appropriate manager so that any repairs may be addressed
Helps contribute to meeting hotel's financial goals through loss prevention & overall cost control
Assists in recognizing and correcting potential safety hazards (broken doors, fire hazards, etc.) and security problems (locking doors after hours, etc.)
Looks for and reports any conditions which may endanger associates or guests of the hotel and to take immediate action to report any hazardous conditions found
Remains watchful and reports any suspicious activity as needed to ensure safety of guests, associates and hotel assets
Understands and follows 'Right to Know' MSDS instructions which apply to supplies and chemicals
Protects personal information of all guests and associates by adhering to privacy standards. Privacy standards include, but are not limited to in-person, phone, or electronic communications
Protects guests and assets by following hotel room entry security procedures
Ensures personal safety by following associate safety standards and utilizing provided safety aides
Adheres with policies and procedures for the hotel’s key control system
Stays informed and capable of performing necessary hotel procedures in case of an emergency
Manages time effectively to accomplish all desired tasks, duties, and action plans
Adheres to all attendance policies including being punctual for all shifts and meetings
Maintains a professional appearance and demeanor in all situations involving guests, associates and vendors
Complies with all brand standards
Demonstrates respect, integrity and sound judgment during each interaction with guests, associates and vendors

Qualification

Guest Service SkillsPhysical StaminaTime ManagementDependabilityTeamworkOrganization SkillsFast-paced Environment AdaptabilityCommunication Skills

Required

Must have a Valid Drivers License with a clean driving record!
Must be at least 21 years of age for insurance purposes
Must have a clean driving record for insurance purposes
Must be neat, professional and well-groomed
Must possess good organization/time management skills
Must be dependable and reliable
Must be able to work with little supervision
Must be able to work in a fast-paced environment
Must be able to stand for extended periods of time
Must be in good physical condition as the job requires frequent pushing, pulling, reaching, stooping, handling, and gripping
Must be able to lift up to 20 pounds (lifting above the shoulder is also required)
Able to relate well to hotel guests and co-workers
Able to work well as part of a team
Able to learn quickly
Able to understand and carry out oral and written instructions and request clarification when needed

Preferred

Prior experience related to the above duties is helpful but not required

Benefits

401(k)
Employee discounts
Free uniforms

Company

Woodbury Corporation

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Woodbury Corporation is a commercial real estate firm based in the Intermountain West.

Funding

Current Stage
Late Stage

Leadership Team

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Scott Bishop
CFO
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E. Taylor Woodbury
COO
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Company data provided by crunchbase