Lawn Doctor ยท 4 months ago
Future Opening: Lead Customer Service Representative
Somerville, NJ 08876
Full-time, Part-time
Onsite
Senior Level, Lead/Staff
$18/hr - $25/hrLawn Doctor is looking for a reliable individual to provide exceptional customer service to current and future customers. The role involves listening to customer concerns, selling services, and maintaining customer data records while ensuring that customers' needs are met through communication with the service team.
Health CareHome and GardenHome ServicesService Industry
Responsibilities
Takes inbound calls from customers and potential customers
Makes outbound calls to follow up on proposals and onboard new customers
Selling services over the phone
Maintains customer data records
Communicate with service team members to ensure customers' needs are met
Qualification
Required
Strong work ethic
Friendly demeanor
Excellent communication skills
Excellent computer skills including Microsoft Word and Excel
Ability to take inbound calls from customers and potential customers
Ability to make outbound calls to follow up on proposals and onboard new customers
Ability to sell services over the phone
Ability to maintain customer data records
Ability to communicate with service team members to ensure customers' needs are met
Preferred
Actual work experience in the lawn care industry
Benefits
401(k)
Bonus based on performance
Health insurance
Paid time off
Company
Lawn Doctor
Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Scott Frith
CEO and Chairman of the Board
Recent News
Company data provided by crunchbase