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Jackson Hewitt Tax Service Inc. · 3 months ago

Seasonal Experienced Tax Preparer

Dayton, OH 45402

Full-time, Part-time

Hybrid

Entry Level

$14/hr - $20/hr

2+ years exp

Jackson Hewitt Tax Service Inc. is an industry-leading provider of full-service individual, federal, and state income tax preparation. The Seasonal Experienced Tax Preparer will provide expert guidance in preparing and completing tax-related forms, conduct face-to-face tax interviews, and offer IRS audit support while ensuring excellent customer service.

Financial Services

Responsibilities

Provide expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms

Provide clients with IRS audit support

Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies

Conduct face-to-face tax interviews with clients

Generate business growth, increase client retention, and offer additional products and services

Answer client calls via our national call center routing system

Answer tax related questions and provide future tax planning to clients in a timely fashion

Collection and processing of clients’ payments while ensuring timely deposits

Marketing and business generation efforts

Support office priorities through teamwork and collaboration

Mentor and support teammates, providing guidance and in some cases acting as a lead

Qualification

Tax preparation experienceCustomer serviceTax planningE-filingCommunication skillsAttention to detailRemote Support certificationCall Center certificationDegreeCPA licenseEnrolled Agent licensePTIN CertificationMentoringTeamworkFast-paced environmentInterpersonal skills