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Jackson Hewitt Tax Service Inc. · 3 months ago

Seasonal Experienced Tax Preparer

Kettering, OH 45440

Full-time, Part-time

Hybrid

Entry, Mid Level

2+ years exp

Jackson Hewitt Tax Service Inc. is an innovator in the tax industry with nearly 6,000 locations, dedicated to providing excellent tax preparation services. As a Seasonal Experienced Tax Preparer, you will guide clients through the tax process, ensuring accurate completion of tax forms and providing IRS audit support while delivering exceptional customer service.

Financial Services

Responsibilities

Conduct face-to-face tax interviews with clients

Generate business growth, increase client retention, and offer additional products and services

Answer client calls via our national call center routing system

Answer tax related questions and provide future tax planning to clients in a timely fashion

Collection and processing of clients’ payments while ensuring timely deposits

Marketing and business generation efforts

Support office priorities through teamwork and collaboration

Mentor and support teammates, providing guidance and in some cases acting as a lead

This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business

Qualification

Tax preparation experienceCustomer service skillsTax planning experienceE-filing experienceCommunication skillsAttention to detailField Instructor certificationRemote Support certificationCall Center certificationCPA licenseEnrolled Agent licensePTIN CertificationInterpersonal skillsFast-paced environment experienceMentoring skills