SERVPRO of Richland County ยท 4 months ago
Restoration Production Manager
Columbia, SC 29209
Full-time
Onsite
Mid LevelSERVPRO of Richland County is a national leader in property disaster restoration, dedicated to helping customers in their greatest moments of need. The Restoration Production Manager oversees all aspects of assigned restoration projects and production crews, focusing on customer satisfaction, revenue growth, and staff development.
CleanTechCommercialPublic SafetyResidential
Responsibilities
Manage the customer experience and overall customer satisfaction
Manage the client experience and overall client satisfaction
Provide priority response to potential customers
Develop scope of work for projects and review estimates
Negotiate customer and/or client approval of project scope and estimate
Schedule crews and resources to provide service on active projects
Coordinate and oversee the production of services with crews and subcontractors
Document and/or review job file to support the services provided
Maintain communication with internal and external stakeholders
Manage production expenses
Manage equipment and materials (assets)
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
Qualification
Required
Manage the customer experience and overall customer satisfaction
Manage the client experience and overall client satisfaction
Provide priority response to potential customers
Develop scope of work for projects and review estimates
Negotiate customer and/or client approval of project scope and estimate
Schedule crews and resources to provide service on active projects
Coordinate and oversee the production of services with crews and subcontractors
Document and/or review job file to support the services provided
Maintain communication with internal and external stakeholders
Manage production expenses
Manage equipment and materials (assets)
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
Benefits
401(k)
Bonus based on performance
Company car
Dental insurance
Health insurance
Vision insurance
Company
SERVPRO of Richland County
SERVPRO of Richland County provides residential and commercial restoration and cleaning services.
Founded in 1967
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase