MASAI Technologies Corporation · 5 months ago
Business Operations Manager
Frederick, MD 21701
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $120K/yr
7+ years expMASAI Technologies Corporation (MTC) is seeking an experienced and dynamic Business Operations Manager to oversee and optimize operations for Commercial, Federal Contracts, and other Public Sector projects. The role involves strategic planning, financial management, and project operations to drive efficiency and innovation across MTC's IT services and lease management offerings.
Information Technology & Services
Responsibilities
Conduct in-depth market analysis in IT and real estate sectors to identify opportunities for growth
Develop and implement strategic plans to expand MTC’s IT service offerings and proposal development process
Pursue new business opportunities, including federal contracts, public sector projects, and innovative technology solutions
ISO 9001 Process Improvement Standard compliance experience to create SOPs, Policies, training, best practices
Oversee budgets, forecasting, and financial planning for IT services and lease management operations
Evaluate ROI for potential projects, ensuring alignment with MTC’s strategic objectives
Mitigate financial risks by analyzing market trends and assessing contract terms
Lead cross-functional teams to deliver projects on time and within budget using Agile or traditional project management methodologies
Streamline and standardize processes for IT service delivery and lease administration to improve operational efficiency
Monitor project performance and implement corrective actions as needed
Cybersecurity CMMC compliance experience supporting an organization to comply
Stay updated on legal and regulatory frameworks governing software/IT services including data privacy
Ensure compliance with federal, state, and industry standards, maintaining a culture of operational excellence and adherence to best practices
Cultivate and sustain strong relationships with federal clients, vendors, and stakeholders in the IT and real estate sectors
Negotiate favorable terms for contracts, lease agreements, and vendor partnerships to maximize value for MTC
Vendor Management and Contract Management
Experience with Federal Government Agency Program Management is preferred
Provide leadership, coaching, and mentorship to cross-functional teams, including IT specialists, property managers, and sales professionals
Foster a collaborative work environment and champion a culture of continuous improvement and innovation
Resolve conflicts and motivate teams to achieve organizational goals
Prepare and deliver compelling presentations to senior executives, federal clients, and potential partners
Communicate complex financial and technical data in a clear, concise manner to diverse audiences
Regularly report on strategic plans, operational performance, and key metrics
Monitor emerging trends and technologies in IT services and office leasing, such as smart building solutions and cloud-based platforms
Adapt business strategies to align with evolving market demands and technological advancements
Leverage technical expertise to inform decision-making and drive innovation
Qualification
Required
Bachelor's degree in Business Administration, Management, IT, or a related field; advanced degree (MBA or equivalent) preferred
Federal Government Agency contract & Project experience is required
Minimum of 7 years of experience in business operations, with a focus on IT consulting service management
Project Management Project Management Institute (PMI) best practice skills are needed
Proven expertise in federal contracting, public sector projects, and regulatory compliance
Strong financial management skills, including budgeting, forecasting, and ROI analysis
Proficiency in project management methodologies (Agile, SAFe, or PMP certification preferred)
Exceptional negotiation, communication, and presentation skills
Demonstrated ability to lead and manage diverse, cross-functional teams
Knowledge of emerging technologies in IT and real estate, with the ability to adapt strategies accordingly
Familiarity with federal regulations, including FAR (Federal Acquisition Regulation), and industry best practices
Preferred
PMP (Project Management Professional)
Certified Scrum Master (CSM) or SAFe Agilist
LEAN and ISO 9001 Quality Management Process Standard
ITIL Certification (Information Technology Infrastructure Library)
CISSP (Certified Information Systems Security Professional) or equivalent cybersecurity certification
Benefits
Flexible work from home options available.
Company
MASAI Technologies Corporation
MTC has over 25-years of expertise implementing enterprise business systems for Federal Agencies across the full Systems Development Lifecycle (SDLC) on mission-critical programs as a prime and subcontractor.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase