SERVPRO of Marshfield / Rockland ยท 4 months ago
Restoration Team Supervisor
SERVPRO of Marshfield / Rockland is a franchise dedicated to helping customers recover from fire and water damage. They are seeking a Restoration Team Supervisor who will manage jobs, supervise production work, and ensure customer satisfaction while adhering to safety procedures.
Consumer Services
Responsibilities
Explain processes and answer customer questions, as needed
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Perform sales and marketing activities, including add-on sales and security checks
Qualification
Required
Effective written and oral communication
High school diploma/GED
Ability to travel locally or out of state when necessary
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
Preferred
Experience in cleaning/restoration
IICRC certifications
Company
SERVPRO of Marshfield / Rockland
SERVPRO of Marshfield/Rockland understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.