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Jackson Hewitt Tax Service Inc. · 3 months ago

Seasonal Experienced Tax Preparer

Dayton, OH 45459

Full-time, Part-time

Hybrid

Entry Level

$14/hr - $22/hr

2+ years exp

Jackson Hewitt Tax Service Inc. is an industry-leading provider of full-service individual, federal, and state income tax preparation. They are seeking a Seasonal Experienced Tax Preparer who will provide expert guidance and prepare accurate tax-related forms for clients, ensuring exceptional customer service and compliance with tax regulations.

Financial Services

Responsibilities

Conduct face-to-face tax interviews with clients

Generate business growth, increase client retention, and offer additional products and services

Answer client calls via our national call center routing system

Answer tax related questions and provide future tax planning to clients in a timely fashion

Collection and processing of clients’ payments while ensuring timely deposits

Marketing and business generation efforts

Support office priorities through teamwork and collaboration

Mentor and support teammates, providing guidance and in some cases acting as a lead

This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business

Qualification

Tax preparation experienceCustomer serviceTax planning experienceE-filingCommunication skillsAttention to detailRemote support certificationCall center certificationPTIN CertificationCPA licenseDegreeMentoringTeamworkFast-paced environmentInterpersonal skills