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State Farm Agent · 4 months ago

Apertura Futura: Customer Service Representative - State Farm Agent Team Member

Cortland, NY 13045

Full-time

Onsite

New Grad, Entry Level

State Farm Agent is seeking a Customer Service Representative to join their team. The role involves developing leads, providing customer service, and gaining business leadership skills while working closely with an experienced agent.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Maintain a strong work ethic with a total commitment to success each and every day

Adaption of skills necessary to operate a business

Qualification

Customer serviceSales experienceMarketing skillsBusiness leadershipPublic interaction

Required

Outgoing and customer-focused individual

Enjoys working with the public

Aspire to run your own business

Ability to develop leads and schedule appointments

Identify customer needs and market appropriate products and services

Provide prompt, accurate, and friendly customer service

Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Maintain a strong work ethic with a total commitment to success each and every day

Adaptation of skills necessary to operate a business