Executive Support Eng II (RED) jobs in United States
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Amazon · 11 hours ago

Executive Support Eng II (RED)

Amazon is a leading technology company, and they are seeking an Executive Support Engineer to provide IT support to Senior Leadership teams. The role involves troubleshooting IT problems, collaborating with teams to resolve issues, and driving continuous improvement in technology solutions.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot difficult IT problems without SOPs
Collaborate with internal teams or vendors to execute projects and resolve customer issues
Lead continuous improvement efforts
Audit the quality of work performed and provide constructive feedback when necessary
Automate manual tasks; create/improve small tools that help make team operations more efficient
Be the first point of escalation
Own customer issues and drive to completion
Participate in hiring, training and development of others
High attention to detail and capable of managing multiple priorities simultaneously
On-call for high-severity issues outside standard hours
Work with the team onsite in our corporate offices Monday-Friday
Ability to travel up to 30%

Qualification

Technical support experienceTroubleshooting technical systemsUNIX/LinuxDistributed applications knowledgeScripting in modern languagesAgile/Scrum experienceCommunication skillsAttention to detail

Required

4+ years of software development, or 4+ years of technical support experience
Experience troubleshooting and debugging technical systems
Experience troubleshooting and documenting findings

Preferred

Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience in agile/scrum or related collaborative workflow
Experience scripting in modern program languages

Benefits

Equity
Sign-on payments
Full range of medical, financial, and/or other benefits

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase