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ServiceMaster® Brands · 5 months ago

Full Time / Part Time Night Supervisor

Madison, WI 53713

Full-time, Part-time

Onsite

Entry Level

$18/hr - $18/hr

1+ years exp

ServiceMaster® Brands is a leading provider of essential services with a commitment to excellence. The Night Supervisor role involves organizing employee shifts, training and motivating team members, and ensuring staff compliance with cleaning standards.

Consumer Services

Responsibilities

Training cleaners on ServiceMaster’s standards, products, processes and procedures

Oversees staff performance and ensures all assignments are completed in accordance to set task schedule

Train cleaners on task schedules specific to individual accounts

Perform inspections and give constructive performance feedback to staff members

Assign shifts and make necessary adjustment in case of call off or no shows

Respond to customer complaints and request in a timely and caring manner

Ensure compliance with safety and OSHA regulations

Use proper PPE where required

Opens and locks facilities, enable and disable security system as required

Qualification

Cleaning principlesTeam managementBilingual communicationCustomer servicePerformance feedback

Required

Good understanding of cleaning principles

Team management abilities

Training cleaners on ServiceMaster's standards, products, processes and procedures

Oversees staff performance and ensures all assignments are completed in accordance to set task schedule

Train cleaners on task schedules specific to individual accounts

Perform inspections and give constructive performance feedback to staff members

Assign shifts and make necessary adjustment in case of call off or no shows

Respond to customer complaints and request in a timely and caring manner

Ensure compliance with safety and OSHA regulations

Use proper PPE where required

Opens and locks facilities, enable and disable security system as required

The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must

Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time

Has respect and understanding for co-workers and customers

Must be able to communicate in English

Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward

Must be able to lift and and/or carry 25lbs

Ability to read cleaning instructions

Ability to differentiate between cleaning products and uses

Preferred

1-2 years' experience as a custodian, janitor, housekeeper a plus but not required

Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus

Bilingual is a plus

Benefits

Dental insurance

Free uniforms

Health insurance

Vision insurance

Company

ServiceMaster® Brands

Glassdoor3.6

ServiceMaster® Brands is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries.

Founded in 1929

Atlanta, Georgia, US

501-1000 employees