Member Service Representative Full Time jobs in United States
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Planet Fitness · 4 months ago

Member Service Representative Full Time

positionVirginia Beach, VA 23452
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$12/hr - $12/hr

Excel Fitness, a franchise group of Planet Fitness, is rapidly expanding with over 80 clubs across several states. They are seeking a Member Service Representative to create a positive member experience through exceptional customer service and cleanliness at the front desk.

FitnessHealth CareTrainingWellness

Responsibilities

Create a positive member experience through superior customer service
Maintain cleanliness and organization of the club
Assist members with inquiries and provide information about memberships and services

Qualification

Customer serviceMotivatedCleanlinessTeam playerPositive attitude

Required

Responsible for creating a positive member experience through superior level of customer service and cleanliness

Company

Planet Fitness

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Planet Fitness is a provider of fitness training programs and classes.
dateFounded in 1992
location
Newington, New Hampshire, USA
people-size501-1000 employees
web-link
http://www.planetfitness.com/

Funding

Current Stage
Public Company
Total Funding
$2.27B
Key Investors
Freeman SpogliAtlantic Street CapitalTSG Consumer Partners
2025-12-05Post Ipo Debt· $750M
2024-06-07Post Ipo Debt· $800M
2024-01-29Post Ipo Debt· $3.15M

Leadership Team

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Colleen Keating
Chief Executive Officer
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Brian Povinelli
Chief Marketing Officer
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Recent News

PR Newswire
Planet Fitness Announces Key Year-End Metrics
2026-01-12
The Philadelphia Inquirer
A Malvern teen is launching free art classes for kids | Inquirer Chester County
2026-01-08
PR Newswire
PLANET FITNESS RECOGNIZED FOR EXCEPTIONAL CUSTOMER SERVICE
2026-01-07
Company data provided by crunchbase