Radiance Marketing ยท 4 months ago
Customer Associates! FULL-TIME! START ASAP!
New York, NY 10036
Full-time
Onsite
New Grad, Entry Level
$25/hr - $25/hrRadiance Marketing is a Marketing, Sales, and Brand Development firm located in Midtown Manhattan, seeking enthusiastic and reliable individuals to join their team as Customer Associates. In this role, you will be the first point of contact for customers, handling inquiries and resolving issues to ensure a positive experience and contribute to customer satisfaction.
Business Consulting and Services
Responsibilities
Respond to customer inquiries promptly and professionally via phone, email, and live chat
Resolve product or service issues by clarifying customer complaints and determining the best solution
Process orders, forms, applications, and requests
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to improve customer experience
Qualification
Required
High school diploma or equivalent (Associate's or Bachelor's degree a plus)
Excellent communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable using computers, CRM systems, and standard office software
A positive attitude and a genuine desire to help people
Preferred
Prior customer service or call center experience preferred but not required
Benefits
Health insurance
Opportunity for advancement
Paid time off
Training & development
Health, dental, and vision insurance (for eligible employees)
Paid training and ongoing development opportunities
Flexible scheduling and remote work options (if applicable)
A friendly, supportive, and team-oriented culture
Company
Radiance Marketing
Here at the Radiance Marketing, our focus is on opportunity; opportunity for our clients, for our team and for our company as a whole.
Times Square, NY
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase