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Soccer Shots Franchising · 5 months ago

Soccer Shots Youth Soccer Program Coordinator

Carmel, IN 46032

Full-time

Onsite

Mid Level

$35K/yr - $38K/yr

Soccer Shots Franchising is a rapidly growing youth soccer program in Central Indiana, dedicated to impacting children's lives through soccer education and character development. The Program Coordinator will oversee coaching operations, manage recruitment and training of coaches, and ensure high standards of excellence within the organization while actively engaging with the community.

EducationSports

Responsibilities

Run in-person interviews

Collect resume, cover letter, and references

Follow-up with references

Conduct working interviews at program locations

Recommend potential hires/make hiring decisions

Attending career fairs/hiring events

Installing bandit signs for recruitment, as needed

Onboarding paperwork (handbook training) and assists with new staff orientation

Accountable for overseeing the apprenticeship/training program

Curricula implementation

Online training (attendance sheet protocol, timesheets, etc)

Administrative procedures training (forms, reminders, posters, trial slips, etc)

Mentor full-time/lead coaches to successfully complete the training process

Event training (open house, birthday parties, etc – with help of HR & Event Coordinator)

Demo training

Camp training

Organize and execute pre-season coach training meetings (four per year)

Curricula improvement (notes, tips, tricks, etc)

Executing coaching videos for each game in curriculum

Two evaluations each season, per coach (eight per year)

Evaluation schedule set-up prior to start of each season (must be tracked with spreadsheet)

Yearly reviews for full-time coaches (seasonal/quarterly when warranted)

Discuss potential firing decisions with Director of Operations/make firing decisions

Coordinate information for weekly emails with Administrative Director

Coordinate all scheduling with Administrative Director (seasonal, open houses, birthday parties, demos, camps, demos)

Coordinate parent communication pieces with Administrative Director (player of the week, meet the coach, summary/welcome packets, mid-season reports, end-of-season certificates/report cards, etc)

Equipment, gear, and prize management

Administrative materials management (forms, reminders, posters, trial slips, etc)

Attendance sheet audit (weekly)

Informal coach check-ins/coach pulse (two times per season minimum, per coach – must be tracked with spreadsheet)

Coach retention plan

Coach recognition

Team socials (two or three per year)

Coach of the Season

Accountable for eight school visits per week (must be tracked with spreadsheet)

Accountable for problem solving at locations, including communication with coaches, immediate school visits when needed, cancellations and changes, etc (communicate changes and cancellations to Administrative Director)

Confirm season dates and schedules with school and public locations, as needed

Coordinating and delivering director/staff gifts

Phone calls/emails to customers to get extra feedback, as needed

Lead coach for up to 25 sessions per week (coaching, responsibilities/requirements below)

Master substitute for all sessions

Install marketing bandit signs prior to seasons, as needed

Always prepare in advance so that you don’t feel “off your game” when you have the kids on the field. This includes: reading and preparing the curriculum, confirming condition of equipment, printing attendance sheet, checking address/directions/maps

Prior to leaving for class, review and know the curriculum

Check all equipment (balls inflated, prizes, cones/discs for games, pinnies clean, etc.)

Do you have TWO working pens (in case 1 runs out) with your coach’s clipboard?

Make sure you have clean uniform clothing (Soccer Shots shirt/jersey, black shorts/pants, sneakers, Soccer Shots sweatshirt or jacket, etc.)

Day of class – check and print a paper copy of attendance sheets, did any new kids recently sign up on-line?

At the center – check for registrations, did any new kids recently sign up by form and check (write check number on registration)?

Arrive Early. “On-Time” is Late: This means getting to your site at least 10-15 (schools) and 15-20 (parks) minutes early so you are set up and children are on the field at scheduled start time. This is very important! Try not to let parent or teacher questions impede you from getting your kids class to start on time (arriving early allows time for questions, especially during the first few weeks of the season). If you can answer a quick question on your way, do so, otherwise, ask the adult if you could get back to them after class and mention that you have to get the group started on time (then get back to them; don’t forget!)

Arrive at least 10-15 minutes early to schools

Arrive at least 15-20 minutes early to parks/public locations/etc

Class starts on time, no exceptions

Enhance the Relationship: Communicate courteously with site directors and teachers, engage in conversation and small-talk

Learn their names and say hello to them at every class, go out of your way to do this

Always smile, be extra bubbly, and remember that it is a privilege that we run our program at their center

Be sure the site staff knows your name as well

Take all registered children to class

Take trial children, when possible, to increase class enrollment

Provide an amazing experience for the children, parents, and staff

Your class should be the highlight of their week

Leave your soccer area exactly as you found it, cleaner if possible

Stay as needed to assist children/site staff/parents, answer questions

Smile and say goodbye to adults and children when leaving

Safely return children to designated areas, ask a site staff person who is in charge if needed

Make eye contact with the adult and confirm they are in the correct place, say goodbye and thank you for a verbal confirmation

Allow plenty of time to drive, park, and find the site

Must arrive 10-15 minutes early at schools and 15-20 minutes early for parks

Input attendance in online registration (notify SSCI of any inconsistencies via email), daily is preferred, by end of week is mandatory

Keep updated notes of new registrations in Additions Section and update trial notes in Comments Section

Check your calendar and weekly emails ahead, and notify SSCI of any errors or inconsistencies

Fill out and deliver trial slips, at all locations, for the first four weeks of each season

Take pictures/videos as required

Prepare and deliver mid-season reports

Prepare and deliver end-of-season certificates/reports and prizes

Collect and hand-off registration forms/checks to SSCI office

Qualification

Young childrenLeadership experienceCommunication skillsOrganizational skillsAttention to detailPassion for soccerTeam buildingCreative problem solvingInterpersonal skillsWriting skills

Required

Bachelors degree in early childhood education/elementary education/sports and recreation/physical education/etc

Leadership/management experience

Experience working with young children (childcare, coaching, teaching, etc)

Passion for the mission of Soccer Shots

Strong communicative skills, both written and verbal

Effective organizational and administrative skills

Attention to detail

Positivity

Attend SSCI team trainings, team building activities, and social events

Attend and participate in leadership team meetings

Participate in traction implementation (read Traction) and traction meetings

Complete required SSF and SSCI trainings

Ability to coach exceptional, high energy classes solo (at an A level)

Sustain and increase registrations at sites

Initiates, develops, and maintains friendly, positive relationships with school staff and park parents

Train coaches on-site and lead coach trainings

Will fill-in for classes and demos (master cover)

Saturday/Sunday/Weeknight availability for public program classes

Highly organized

Commitment to the mission of Soccer Shots: to positively impact children's lives through the game of soccer

Ability to consistently exhibit the company's Core Values

Consistently exceed expectations

Exceptional interpersonal communication skills: comfortable and confident interacting, speaking, and managing people with a variety of different personalities

Exceptional writing skills: must be able to communicate clearly, accurately, and with proper grammar via email

Creative problem solver that has the ability to adapt to rapidly changing situations and 'think outside the box.'

Commitment to develop, improve, and grow (individually and organizationally) on a daily basis

Highly self-motivated and interested in seeking a professional business opportunity, where upside is based on performance

Thrive in all environments and be noticed by others

Preferred

Experience implementing Traction

Some knowledge of HR policies and procedures

Soccer playing/coaching experience

Benefits

Bonus based on performance

Competitive salary

Free food & snacks

Free uniforms

Paid time off

Training & development

Remarkables Bonuses – $10 per remarkable (positive parent/director comment where employee/coach is identified by name). May come from NPS results, parent/director emails or phone calls, etc.

Additional bonus potential at discretion of Executive Directors.

Paid holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Holiday and New Year’s (12/23 – 1/2).

Personal days: 6 days per year (does not accrue or carry over). Vacations must be approved 6-8 weeks in advance of the season they are taken in. Vacations during the off-season are preferred.

Sick days: 4 days per year (does not accrue or carry over).