Administrative Assistant / Dispatcher jobs in United States
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redbox+ Dumpsters of Lehigh Valley · 5 months ago

Administrative Assistant / Dispatcher

redbox+ Dumpsters of Lehigh Valley is a small, family-owned company looking for a friendly, customer-focused Administrative Assistant/Dispatcher. The role involves optimizing delivery routes, communicating with drivers and customers, and ensuring efficient operations while providing exceptional customer service.

Construction

Responsibilities

Cultivate strong relationships with drivers and customers to make every day productive and efficient
Dispatch – receive requests, triage work orders and communicate with driver/customers
Phones/texts/email – answer inquires, take work orders, process requests
Software administration and compliance – ensure accurate record keeping of client records, job sites, referral sources, customer retention and receipt of Terms & Conditions
Billing – run reports to audit charge card payments, ensure accurate charges on invoices
Follow-up – marketing prospects, Google reviews, other items as assigned
Inventory – monitor office and field supplies to ensure team has the tools they need

Qualification

Customer service experienceMS Office proficiencyDRS software knowledgeLogistics critical thinkingSalesMarketing experienceProfessional behaviorCommunicationAttention to detail

Required

High school degree or equivalent
Legally able to work in the US
Knowledge of Greater Lehigh Valley area for portion of the role dependent on dispatch logistics
Customer service-related experience, with references to validate
Fluency in MS Office products

Preferred

Sales and/or marketing experience preferred

Benefits

Medical, Dental, Vision Insurance
401(k) with company match
Life Insurance and Accidental Death & Dismemberment Insurance

Company

redbox+ Dumpsters of Lehigh Valley

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Locally owned and locally operated, the redbox+ Dumpsters team of Lehigh Valley is excited to be your premier roll-off container solution.

Funding

Current Stage
Early Stage
Company data provided by crunchbase