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Stretch Zone · 4 months ago

Future Opening: Client Success Associate

Petaluma, CA 94952

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Stretch Zone is dedicated to improving health through practitioner-assisted stretching, and they are seeking a Client Success Associate to help clients achieve their wellness goals. The primary responsibilities include driving membership sales, providing excellent customer service, and promoting the value of their unique services.

FitnessHealth CareWellness

Responsibilities

Drive membership sales to each guest who comes into Stretch Zone

Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns

Own member retention by following the daily operation guides, excellent customer service, and consistent follow-ups

Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills

Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members

Promote social media branding!

Qualification

Personal training certificationTherapeutic massage licenseSales skillsCustomer serviceTeam collaboration

Required

A minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work