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Augustyniak Insurance Group · 3 months ago

Licensed Insurance Customer Service Representative P&C CSR

Jacksonville, FL 32223

Full-time

Onsite

Entry Level

$25/hr - $27.50/hr

2+ years exp

Augustyniak Insurance Group is a rapidly growing independent insurance agency in Jacksonville, Florida. They are seeking a Licensed Insurance Customer Service Representative P&C CSR to establish relationships with clients, quote and bind insurance policies, and respond to client needs promptly.

Financial ServicesInsurance

Responsibilities

Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper

Follow-up for clients and prospects

Quote and bind home, auto, and other personal policies

Review insurance coverage and make recommendations

Research and resolve coverage questions

Promptly respond to client needs either on the phone or electronically

Maintain client files and process routine correspondence between our agency and the client or company… both paper records and our many different software programs

Cultivate new opportunities and offer additional lines of insurance through consultative selling

Assist with other office duties as they arise and are needed

Qualification

Florida Property Casualty LicenseInsurance agency experienceAgency Management SystemRating software proficiencyMicrosoft WordMicrosoft ExcelMicrosoft OutlookCommunicationAttention to detail

Required

Requires a Florida Property Casualty Agents Insurance License (2-20 or 20-44). No 440's

Requires min of 2 year of working inside an independent Florida insurance agency. Prefer 3 to 5 years working in a Florida Independent Agency

Lives and works in Jacksonville, Florida area. Our office is located in Mandarin area of Jacksonville (32223). This is not a remote or hybrid position

Proficient with Microsoft Word, Excel, and Outlook

Use of a prior Agency Management System - like Epic, Applied, AMS -- we use Hawksoft and Agency Zoom

Ability to Use Quote Rush or Ezlynx - rating software

Type quickly and accurately

Excellent communication skills both verbal and written

Organized, structured, punctual, and will follow the rules

Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Attention to Detail is a must for this job