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Mosquito Squad Plus · 5 months ago

Assistant Operations Manager

Sterling, VA 20164

Full-time

Onsite

Mid Level

$32K/yr - $35K/yr

Mosquito Squad Plus is a company dedicated to protecting families from mosquitoes and ticks, and they are seeking an Assistant Operations Manager to oversee daily operations and manage a team of Pest Control Applicators. The role involves ensuring customer satisfaction, training employees, and maintaining operational efficiency while managing costs and inventory.

Consumer Services

Responsibilities

Manage a small group of employees out of our newest location in Camp Springs, Maryland. Training will be conducted in Sterling, Virginia until candidate is ready

Meet or exceed client retention goals through efficient management of team expectations and day to day business execution

Office Staff leadership and management to include: customer service best practices, cohesive working relationships, leveraging technology tools and people skills to provide outstanding customer service, CRM management and upkeep

Maintain fleet of vehicles ensuring: regular scheduled maintenance, cleanliness, accurate stocking requirements and key tracking

Track, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are available

Provide timely reporting as needed

Willing and able to work 10-12 hour days during season (April-September) when necessary

Must obtain a Registered Technician License within first 6 months of employment

Other duties as assigned including spraying and/or field work