Goldfish Swim School Franchising, LLC · 4 months ago
Sales and Customer Service Coordinator
Milford, MA 01757
Full-time
Onsite
Entry, Mid Level
$16.50/hr - $25/hr
2+ years expGoldfish Swim School Franchising, LLC is a rapidly growing, award-winning franchise that focuses on changing lives by helping children learn to swim. The Sales and Customer Service Coordinator oversees the quality and success of the sales and service operations, ensuring excellent customer service and retail functions while providing audits to the General Manager.
EducationFitnessWellness
Responsibilities
Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities
Provides weekly audits to the General Manager
Qualification
Required
Ability to work with children
Customer services skills are a must
Prior sales experience required
Must be comfortable with computers and many platforms
Must be able to work and thrive in a fast paced environment
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is required
Two or more years previous customer service and/or administrative office experience required
High level computer skills required using Word, Excel and other software systems
Sales Experience required
Lifeguard, CPR/AED and First Aid certification required and will be provided during training
Preferred
Bachelor's degree preferred
Prior training of staff members preferred
Benefits
401(k) matching
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Earned Sick Time
Paid Holidays
Health Insurance (eligible on the 1st of the month after 30 days of employment)
401k with match (must be at least 21 years old and worked for the company for 12 months)
Child/Sibling Lesson Discounts
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Company
Goldfish Swim School Franchising, LLC
Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Dennis L.
Chief Technology Officer
Adrian Eagles
Chief Financial Officer
Recent News
Hartford Business Journal
2025-11-28
Company data provided by crunchbase