Apply on Employer Site

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates · 3 months ago

Client Accounting Training & Development Specialist

New York

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $125K/yr

5+ years exp

Skadden, Arps, Slate, Meagher & Flom LLP is one of the most prestigious law firms globally, known for its innovative solutions to complex legal issues. The firm is seeking a Client Accounting Training & Development Specialist responsible for designing and implementing training programs for the Client Accounting department, ensuring effective learning in both physical and virtual settings.

ConsultingLaw EnforcementLegal

Comp. & Benefits

No H1B

Responsibilities

Responsible for designing and implementing learning and development programs that support the needs of the Client Accounting department including: training in business applications, professional skills and Client-specific processes and procedures, in both physical and virtual classroom settings

Responsible for testing new programs, developing new processes and creating, revising, delivering and tracking all training necessary to manage change and integrate new programs and processes into the daily work routine

Schedules, tracks and provides training to a diverse group of users, including managers and supervisors, all groups within the department (e.g., Compliance, Billing & Collections, Strategy & Analysis), introductory training for new hires and training for other departments (e.g., Secretarial Services)

Follows established department curriculum and provides recommendations for updates to keep information aligned with current policies, procedures, and billing trends

Creates, updates and maintains training materials, including PowerPoint presentations, training manuals, handouts, practice exercises and system documentation

Evaluates and revises training and development programs as necessary, to adapt to the changing needs of the department and our Clients

Keeps training programs interactive and engaging for trainees

Conducts technical and professional skills training sessions tailored for specific users' roles, departments and level of experience

Works with managers/supervisors on transitioning new hires from training to mentoring

Tests software upgrades and implementations, documents new/modified procedures, creates and provides training, assists with developing test cases, identifying people to test, troubleshooting issues and conducting follow-up

Technical Training: Trains identified Client Accounting personnel, domestic and international, on core department programs (e.g., Aderant Expert, Star Collect) and macro reporting tools, ensuring thorough knowledge of the resources available for their specific job functions

Actively participates in the testing, documentation, and implementation of new and upgraded business applications

Documents and provides training on Client-specific processes and procedures

Professional Skills Training: Partners with Client Accounting managers and supervisors to validate and develop professional skills training programs

Develops, delivers, and maintains various professional skills training programs, i.e. communication, writing, customer service, etc

Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others

Manages Firm resources responsibly

Complies with and understands Firm operation, policies, and procedures

Performs other related duties as assigned

Qualification

Legal billing experienceAderant ExpertStar CollectMS Office SuiteTraining methodologiesAnalytical skillsPlanning skillsInterpersonal skillsOrganizational skillsCommunication skills

Required

Experience in legal billing

Ability to gain a strong command of new systems, including Aderant Expert and Star Collect

Ability to plan, research, write, and produce technical training materials for business applications, including presentations and exercises

Expert knowledge of Excel and entire MS Office Suite (Outlook, Word and PowerPoint)

Ability to troubleshoot issues, identify solutions and communicate steps needed for resolution

Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others

Demonstrates a high level of integrity and professionalism, maintaining a high standard of professionalism in all interactions with partners, attorneys, professional staff, clients and others

Proficient in training methodologies and curriculum development

Current knowledge of industry best practices, trends and techniques

Excellent analytical, troubleshooting, organizational, and planning skills

Ability to work well in a demanding and fast-paced environment

Flexibility to travel

Flexibility to accommodate various time zones and work with a global workforce

Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Bachelor's degree

Minimum of five years related work experience in a professional services environment

Benefits

Competitive salaries and year-end discretionary bonuses.

Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.

Generous paid time off.

Paid leave options, including parental.

In-classroom, remote, and on-demand learning and professional development opportunities.

Robust well-being classes and programs.

Opportunities to give back and make an impact in local communities.

Company

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates

Glassdoor3.8

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates delivers the highest quality advice and novel solutions to legal challenges, enabling clients to achieve their business goals.

Founded in 1948

New York, New York, USA

1001-5000 employees