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Freudenberg Group · 3 months ago

On-Site Application Engineer - I-Park

Midland, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Freudenberg Group is a company committed to diversity and inclusion, seeking an On-Site Application Engineer to manage service contract activities. The role involves ensuring customer satisfaction, maintaining sales tools, and coordinating service contracts efficiently.

AutomotiveCleanTechHome ServicesLaundry and Dry-cleaningManufacturingRetail

Responsibilities

Meet and/or exceed the mutually agreed goals for success with Service. Details will be specific to each Service Contract

Responsible for coordination of Service Contract activities including follow up of order entry, order tracking and scheduling, review layouts, drawings and is the primary contact for updates and information flow that occurs in an accurate and timely manner for Service Contract orders

Assist in developing in maintaining sales tools including surveys, reference lists, status updates, presentations, standard proposals, and technical guidelines

Maintain sufficient data and report information as requested by the Manager of Business Development

Ensure customer satisfaction

Managing the functions within the defined areas of responsibility in an effective and efficient manner

Effectively managing and safeguarding corporate assets under the individual's responsibility

Ensuring a safe and clean work environment

Qualification

Mechanical EngineeringAnalytical SkillsMicrosoft OfficeCustomer FocusWillingness to LearnIBM Compatible PC SkillsInterpersonal SkillsOrganizational SkillsSelf-Motivation