Vivid Seats · 6 hours ago
Software Engineering Manager
Chicago, IL
Full-time
Hybrid
Senior Level
$160K/yr - $195K/yrVivid Seats is a leading online ticket marketplace committed to connecting fans to live events. They are seeking an experienced Software Engineering Manager to lead a full-stack team responsible for their customer-facing website and backend services, while fostering a collaborative and high-performing team culture.
EventsInternetMarketplaceReservationsTicketing
Hiring Manager
Michael Milburn
Responsibilities
Proactively understand business goals & proposed product milestones. And apply a curious & critical lens to uncovering technical risks & opportunities
Partnering with business stakeholders, product owners, design and data teams in a high velocity software engineering environment to define and bring new capabilities to market
Identify and deliver upon opportunities to evolve, scale, and optimize our Web Development Strategy
Lead complex initiatives and act as the technical subject matter expert in software design, architecture, implementation, deployment, and support for all software development in a fast-paced Agile environment
Provide meaningful input into design and architecture decisions that drive technical innovations
Hire, develop, and retain a team of high performing engineers while participating in broader technology and product talent initiatives
Lead a team to excellence in execution to deliver quality projects on-time
Create alignment among teams and stakeholders while inspiring employees to achieve their best through effective leadership and communication practices
Acclimate to Vivid Seats’ values and organizational goals to understand how your department drives initiatives forward
Understand your teams’ contributions and the needs of stakeholders that rely on your deliverables to bring business objectives to life
Set weekly touch points with direct reports to understand their role, motivations, and needs, building trust and leading with empathy
Develop basic understanding of applications, tech stack, and development process
Empower and coach team members to achieve personal and functional goals that correlate to department objectives
Develop and lead initiatives for your team that enhance process, drive innovation, and build on Vivid Seats values
Delivery of stable and scalable front-end code for our B2C application suite
Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiency
Meaningfully contribute to department roadmap exercises that balance current needs with future strategic initiatives
Site monitoring using APM tools to ensure operational effectiveness
Monitor and evolve team deliverables, individual goals, and overall performance to ensure alignment with broader initiatives of your department and the organization while coaching your team to grow skill sets
Collaborate with stakeholders to confirm accurate prioritization and refine processes for collaboration and best practices
Demonstrate fluency of web B2C applications/services and the business context the drives the work managed by the Web team
Qualification
Required
Proven technical experience working in software engineering, preferably with modern languages (like TypeScript and Java) and frameworks such as React, NextJS and Spring Boot
Demonstrated technical leadership in a fast-paced Agile environment where you have led high performing teams, proposed designs, and collaboratively solved architectural challenges related to the growth and development of products
Ability to diagnose technology related escalations from production systems and ensure timely deliveries
A love of technology, passion for programming, and a strong curiosity to solve real problems with code at scale
Experience setting clear performance and business outcome expectations with a team of direct reports
Ability to drive work efforts and impact through the team; establishing and maintaining role, ownership and accountability definitions between direct reports and their counterparts
Effective planning and collaboration skills to partner with Product Management and stakeholders on the Product and technology roadmaps
A proven track record of delivering solutions to market
Excellent communication and teamwork skills while demonstrating a sense of urgency & accountability
Self-Starter with strong work ethic, growth mindset, and superior attention to detail
Benefits
Annual bonus incentives
Equity for all employees
FLEX PTO
Mental health days
Medical, dental, and vision insurance
401K matching
Monthly credits and discounts for attending live events
A variety of additional workplace perks
Company
Vivid Seats
Vivid Seats operates as an online ticket marketplace that connects fans with event ticket sellers.
Founded in 2001
501-1000 employees
H1B Sponsorship
Vivid Seats has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (2)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$368.1MKey Investors
Vista Equity Partners
2023-12-08Post Ipo Secondary· $120.25M
2021-12-22Post Ipo Equity· $22.85M
2021-10-19Post Ipo Equity· $225M
Leadership Team
Lawrence Fey
Chief Executive Officer
Eric Vassilatos
Co-Founder
Recent News
2025-12-09
2025-12-06
Company data provided by crunchbase