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Accenture Federal Services · 3 months ago

ServiceNow Business Analyst - HRSD

Springfield, VA

Full-time

Onsite

Entry Level

$102K/yr - $149K/yr

1+ years exp

Accenture Federal Services is dedicated to helping the US federal government enhance national security and improve people's lives. The role involves implementing and configuring ServiceNow within the HR Service Delivery suite, focusing on gathering requirements and developing optimal solutions that meet business processes.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Developing business processes, gathering requirements and developing stories

Provide process flow and other required system documentation

Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution

Assist in quality management reviews and ensures that all business and design requirements are met

May also assist and sometimes lead test plan development and execution

Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution

Qualification

ServiceNowHR Service DeliveryDocumentation DevelopmentStakeholder EngagementAgile FundamentalsServiceNow Certified System AdministratorProcess Flow Design

Required

At least 1 year of experience with ServiceNow

Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation

Experience working with stakeholders and development team(s) to deliver solutions

Must have active Top Secret clearance and be willing and capable of obtaining SCI and CI poly