Ardent · 4 months ago
IT Systems Engineer
Huntsville, AL
Full-time
Onsite
Entry, Mid Level
2+ years expArdent is a company dedicated to solving complex problems while ensuring the well-being and professional development of its employees. They are seeking an IT Systems Engineer to support the Department of Justice, focusing on maintaining system infrastructure, troubleshooting issues, and implementing technical solutions with a strong emphasis on security.
Responsibilities
Strong knowledge of various Windows OS versions (e.g., Windows Server, Windows 10/11), including installation, configuration, and troubleshooting
Familiarity with tools like Windows Performance Monitor, Event Viewer, and third-party monitoring solutions to analyze system performance and troubleshoot issues
Understanding of backup solutions and disaster recovery processes
Ability to diagnose and resolve complex system issues, such as hardware failures, application crashes, or network connectivity problems
Skilled in identifying the underlying causes of issues and applying long-term solutions rather than quick fixes
Understanding of security protocols (encryption, authentication), best practices, and tools like Windows Defender, firewalls, and other Windows services
Interface with the Information System Security Officer (ISSO) and other DOJ business units in addressing system risks and vulnerabilities
Ensuring that all systems and processes adhere to industry regulations and organizational policies
Maintaining accurate documentation for configurations, procedures, and incident resolutions to ensure transparency and continuity
Adaptability in the face of demand change, setbacks, and transitions
Qualification
Required
Top Secret / SCI Security Clearance
Bachelor's degree or higher in Information Technology, Computer Science, Software Engineering, or a related discipline
2+ years of experience operating and maintaining complex system architectures, applications, and frameworks
Proven track record working with Windows OS systems and applications
Experienced in installing, configuring, and troubleshooting various Windows OS versions including Windows Server and Windows 10/11
Experienced in applying security patches, updates, and hotfixes to keep systems secure and up-to-date
Ability to diagnose and resolve complex system issues, such as hardware failures, application crashes, or network connectivity problems
Experienced using PowerShell tool for task automation and configuration management
Experienced implementing backup strategies
Proficient in implementing solutions regarding system security vulnerabilities
Experienced developing and implementing IT solutions related to security controls, configuration of server settings, and network settings
AWS or Azure administrative cloud management regarding cloud security, cloud architecture and design, troubleshooting, and cloud deployment
Develop and maintain technical documentation for enterprise systems to include System Design Documents, System Concept of Operations, and System Operations & Maintenance Manuals, and Interface Control Documents
Strong understanding of the DOJ Enterprise Architecture or DoD Architecture Framework (DoDAF) equivalent, with experience developing associated architecture artifacts
Experience deploying architecture, defining requirements, conducting business process analysis, or similar disciplines
Ability to communicate various technical system requirements with system owner
Familiarity with Agile and Scrum methods
Preferred
Strong knowledge of various Windows OS versions (e.g., Windows Server, Windows 10/11), including installation, configuration, and troubleshooting
Understanding of backup solutions and disaster recovery processes
Knowledge of TCP/IP, DNS, DHCP, VPNs, and other networking protocols, as well as troubleshooting network-related issues
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA Cloud+
Certified Information Systems Security Professional (CISSP)
CISCO Certified Networking Associate (CCNA)
Benefits
Highly competitive benefits
Professional development opportunities
Exceptional culture that embraces flexibility, innovation, collaboration, and career growth
Company
Ardent
For nearly 20 years, Ardent has served this country by delivering award-winning security and defense technology solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jesus Jackson
Chief Technology Officer
Mireille Estephan, MBA
Chief Technology Officer
Company data provided by crunchbase