CooperVision · 2 days ago
Collections Specialist
Victor, NY
Full-time
Onsite
Entry Level
$24/hr - $28/hr
1+ years expCooperVision is a leading global manufacturer of contact lenses committed to improving the way people see each day. The Collections Specialist serves as a liaison for customer billing inquiries, managing collection processes, reconciling accounts receivable, and maintaining relationships with assigned accounts while performing financial analysis related to customer credit lines.
Health CareManufacturingMedical Device
Hiring Manager
Scott Denney
Responsibilities
Process daily cash receipts and apply incoming customer payments to appropriate accounts and invoices
Manage discrepancies, deductions, and adjustments
Perform collection activities for accounts with past-due balances
Monitor and maintain assigned account portfolio
Identify potential bad debt and financial exposure risks
Establish and maintain effective working relationships with customers and internal partners
Communicate with customers regarding billing and general inquiries
Reduce accounts receivable aging and delinquency for assigned accounts
Maintain accurate records related to accounts receivable, credit, discrepancies, and issue resolution
Generate weekly and/or monthly reports
Review and process pending orders and account adjustments in accordance with department policies
Interact with customers and internal teams to resolve disputed items per company policies and procedures
Collaborate with sales and management to expedite collections and resolve issues
Assist in financial analysis, credit underwriting, and approval of new accounts
Support Sales and Marketing teams with customer inquiries, new program launches, and initiatives
Recommend and prepare severely delinquent accounts for external collection proceedings
Participate in special projects supporting the Accounts Receivable department and Finance organization
Qualification
Required
A combination of education and experience resulting in a solid understanding of cash applications and collections is required
Minimum of 1 year of experience in accounts receivable, cash applications, collections, or customer relations
Strong attention to detail and data accuracy
Excellent oral and written communication skills
Friendly, collaborative, and team-oriented
Strong customer service, research, and negotiation skills
Sound judgment based on data analysis
Organized with strong time management and multitasking abilities
Moderate understanding of accounts receivable and general accounting principles
Critical thinking skills to proactively address unfavorable conditions
Adaptable to changes in systems and processes
Proficiency in Microsoft Office, especially Excel
Preferred
Degree in Accounting, Business, or a related field preferred
Experience with Oracle, Microsoft Dynamics 365, and other ERP/business applications is beneficial
Company
CooperVision
CooperVision is one of the world’s leading manufacturers of soft contact lenses and related products and services. It is a sub-organization of The Cooper Companies.
5001-10000 employees
H1B Sponsorship
CooperVision has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (14)
2022 (7)
2021 (13)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Michael Good
Divisional Chief Financial Officer
Recent News
FierceBiotech
2025-09-28
2025-09-05
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