Southwest Research Institute · 1 month ago
GENERAL CLERK 3 - Fuels & Lubricants Research
San Antonio, TX
Full-time
Onsite
Mid Level
4+ years expSouthwest Research Institute is an independent research, development, and evaluation laboratory for fuels and lubricants. The General Clerk 3 will assist Project Managers with administrative tasks, process client requests, manage samples, and maintain client confidentiality while working closely with management.
Innovation ManagementMarket ResearchMechanical EngineeringNon ProfitProduct Research
Responsibilities
The administrative team assist the Project Managers in all phases of the projects
Primary duties of the position are to review and process a large volume of client requests, sample login, reports, and billing
Handle clerical tasks with minimal day to day supervision; answer incoming client calls and maintain files
Must be able to work closely with management
May be required to assist in training subordinate staff in general clerk functions
Work in a fast-paced team environment to send reports by pdf, Excel, and fax; provide administrative support; help with all duties as assigned; respond to client inquires and be able to maintain client confidentiality and any business information with discretion
Process client supported samples. This position requires handling automotive fluid samples such as engine oil, fuels, and others as assigned. This includes unpacking samples received by mail/shipping depart. as well as scheduling oils splits of samples from Oil Storage Warehouse
Process samples into LIMS to schedule testing as prescribed in testing instructions/PO
Maintain proper Forms Manager connections to all PO and billing for each client
Any scheduling issues should be brought to the Project Manager/client for resolution
Transfer/upload any and all report data into the client's preferred format and submit to the proper support areas for report generation, reproduction, and verification of results
Invoice clients for work completed and reported via billing system or credit card system
Maintain records of any correspondence about past due invoicing or billing follow-up
Qualification
Required
Requires a high school diploma or equivalent
4-6 years: Related administrative experience, general clerical, and administrative duties
Must be detailed oriented, possess good organization skills, have the ability to multi task and take own initiative to carry out routine tasks
Must have experience with basic office machines with excellent phone communication skills
Requires proficiency in MS Office (Word, Excel, Access, Outlook and Adobe) and willingness to learn other computer programs as assigned
Must be able to effectively communicate, have knowledge of spelling and punctuation
Must be able to handle sensitive business information discretely
A valid/clear driver's license is required
Benefits
$500.00 in your first paycheck (minus applicable taxes)
Company
Southwest Research Institute
Southwest Research Institute is an independent organization benefiting the government and others through innovative science and more.
1001-5000 employees
H1B Sponsorship
Southwest Research Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (22)
2023 (20)
2022 (12)
2021 (22)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
$19.47MKey Investors
NASAUS Department of EnergyARPA-E
2025-03-11Grant· $3M
2023-06-09Grant· $2M
2022-12-14Series Unknown· $1.61M
Leadership Team
Walter D. Downing
Executive Vice President and COO
Alan Stern
Associate Vice President
Recent News
2026-01-13
2025-12-17
Company data provided by crunchbase