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Conner Strong & Buckelew · 3 months ago

TEMPLATE JOB

Camden, New Jersey, United States

Full-time

Onsite

Entry, Mid Level

$62K/yr - $75K/yr

2+ years exp

Conner Strong & Buckelew is a leading insurance, risk management and employee benefits brokerage and consulting firm. The Employee Benefit Specialist plays a key role in servicing clients by managing data collection, preparing presentations, leading vendor implementations, and resolving claims issues.

Employee BenefitsInsurance

No H1B

Responsibilities

Work directly with clients and consulting team to provide excellent day-to-day service

Maintain Image Right; audit annually to ensure that accurate, up to date information is filed appropriately

Create the client calendar on an annual basis for each client in the book of business and maintain in Image Right

Create the annual “client renewal letter” for each client in the book of business and maintain in Image Right

Ensure that fee agreements and/or disclosures are released on a timely basis; maintain in Image Right

Update Benefit Point when changes are made including, but not limited to: rates, plan designs, vendors, commissions, contacts

Answer or get assistance to answer client questions on a variety of benefit topics including, but not limited to: coverage clarification, plan structure, rates, claims and billing, compliance questions and others

Review Summaries of Benefits Coverage (SBC), Summary Plan Documents (SPD), and other benefit plan materials for accuracy for all lines of coverage for each client in the book of business

Manage interactions with carriers to ensure that required data is received on a timely basis Work with internal service teams (wellness, communications and compliance, member advocacy) on tactical deliverables

Assist with the preparation of client work products including but not limited to: gathering and comparing benchmarking data for client presentations, assisting the Associate/Senior Associate Consultant in collecting data for RFPs, tracking RFP responses, acting on awarded RFPs, updating and peer reviewing presentations for clients before final review by consultants or Practice Leaders and collection of Schedules required for 5500 filings

Attend client meetings as appropriate

Attend staff meetings, trainings and carrier programs as suggested by management

Perform other tasks, duties and functions as assigned from time to time in the routine client management

Work independently on special projects related to client facing or departmental

Qualification

HealthBenefits experienceLifeHealth LicenseRisk Management knowledgeMicrosoft Office proficiencyClient service skillsAnalytical skillsInterpersonal communicationWritten communicationVerbal communication

Required

College degree required with a major or minor in Risk Management or HR strongly preferred

Minimum 2 years' experience in Health and Benefits required

Exceptional organization and client service skills

Excellent interpersonal, analytical, written and verbal communication

Ability to develop strong working relationships with all levels of an organization and adapt communication approach to the specific client, consultant, vendor, carrier or other business partners

Proficiency in Microsoft products; Word, Excel and PowerPoint

Authorized to work in the United States on a full-time basis without Company sponsorship