ServiceMaster RRH · 6 months ago
Senior Water Damage Restoration Specialist
Pittsburgh, PA 15139
Full-time
Onsite
Mid, Senior Level
$66K/yr - $80K/yr
3+ years expServiceMaster of Greater Pittsburgh is one of the area’s oldest and most respected specialty cleaning property damage restoration firms. The Senior Water Damage Restoration Specialist will lead a team in executing drying strategies for buildings damaged by water, ensuring adherence to guidelines and managing customer experiences throughout the project.
Consumer Services
Responsibilities
Working supervisory position responsible for full charge execution of drying strategies for buildings damaged by water from various sources
Will lead a team to carefully remove damaged building materials and install advanced drying equipment to dry the buildings
Follow IICRC guidelines in addition to company processes to help homes and businesses to recover from water damage events
Use advanced technology to document conditions on job sites to verify the completeness of the project
Make independent decisions regarding adjustments to the drying plans, selective demolition activities and team member assignments
Communicate and co ordinate with all stake holders on the project including property owners, insurance representatives and company file managers
Manage the customer experience throughout the duration of the project with the goal to provide customer experiences that result in positive reviews for you and your team
Be capable of working on residential and commercial water projects as leader or part of a team or independently as situation requires
Participate in company 24 hour on call program for 1 week out of 4 along with other members of your on-call team
Be available to mobilize and travel out of state to service properties damaged by storm and fire
Be a constant learner using company learning and career development programs to enhance your performance and skill set
Qualification
Required
Current IICRC WRT and ASD certifications
Insurable Pennsylvania Driver's License
Our clients require pre employment criminal background and drug screening
3-5 years related work experience
Understanding of building and construction assemblies
Willing to lead and be accountable for assigned projects results
Ability to use smart phone aps for job related duties and functions
Able to use technology including digital cameras, email, text messages and use industry job management software
Experience with industry software including Mitigate
Preferred
Residential and Commercial restoration experience
Demonstrated supervisory and leadership skills
Experience with industry software programs including Dash, Xactamate and Symbility
AMRT and Mold Remediation certifications
Customer service and communication skills
Experience leading teams on large projects
Willingness to travel out of town for Regional and National Cat work
Benefits
Healthcare benefits
401k with company matching contribution.
Paid time off program
Paid Holidays
Monthly performance-based incentives.
Industry and professional training opportunities
Company paid life insurance, short and long-term disability coverage
Family caring atmosphere
Company
ServiceMaster RRH
We are a full-service, restoration company specializing in water, mold, and fire damage.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase