ServiceMaster RRH · 5 months ago
Restoration Services Team Leader
ServiceMaster of Greater Pittsburgh is one of the area’s oldest and most respected specialty cleaning and property damage restoration firms. The Restoration Services Team Leader will lead a team to provide specialty cleaning and restoration services to properties damaged by fire, water, and smoke, while ensuring a high level of customer satisfaction and team performance.
Consumer Services
Responsibilities
Work in a variety of jobsite locations including commercial, residential, and institutional locations starting daily from our corporate offices in Oakmont Pennsylvania
Lead a team to provide specialty cleaning and restorations services to property damaged by fire, water, smoke as well as non- disaster related cleaning type services
This is a position that will perform a wide variety of job duties that require moderate to extensive physical movement and activity
Training will involve classroom, self-paced online as well as extensive on-the-job training
Workdays typically begin at 7am with some Saturday work required
Service work can include wall washing, floor cleaning, kitchen and bathroom cleaning as well specialty sanitizing, deodorizing and decontamination processes
You will be trained to properly use Personal Protection Equipment during the various work processes
You will be expected to be able to communicate with customers, fellow workers and management team daily and to understand written and verbal instructions
You will travel to various jobsites through out the area in company supplied vehicles
You will use specialty cleaning and restoration products as well as professional equipment and processes to achieve outstanding results
You will be part of an emergency on call team available one week out of every four weeks to provide world class service to our clients with emergency needs after hours
We are considered a cleaning and restoration company not a maid service or janitorial service but those with those experiences are encouraged to apply
Qualification
Required
We are a drug free organization and all employees must past drug screen testing
Must past criminal background screening
Valid and insurable Pennsylvania Drivers License
2 years experience leading and supervising cleaning or restoration teams
Ability and willingness as a team leader to be responsible and accountable for not only your work but the work of your team
Experience working in homes or commercial sites providing service or construction type work
Experience in Water Damage or Fire Damage Restoration Industry highly desired
An ideal candidate can work unsupervised and deliver consistent work effort and results
Must be able to stand, walk, stoop, bend, and crawl as part of the work process
Must be able to carry 50lbs
Must be willing to participate in on call program as part of team
Must be able to follow detailed processes and have good attention to detail
Must enthusiastically want to learn new work processes
Must enjoy helping people
Must have a history of great work attendance as call-offs and absences from work are problems for the team and customers that depend on you
Must be available to work overtime occasionally-Overtime is regularly available
Ability to navigate basic phone apps and possess a Smart Phone
Preferred
Current IICRC certifications desired but not required
A desire to advance personal work career by learning and growing with a great company
Benefits
Healthcare benefits
401k with company matching contribution.
Paid time off including paid holidays, Vacation etc.
Monthly performance-based incentives.
Industry and professional training opportunities
Company paid life insurance plus short and long-term disability coverage
Family like work atmosphere
Company
ServiceMaster RRH
We are a full-service, restoration company specializing in water, mold, and fire damage.
Funding
Current Stage
Growth StageCompany data provided by crunchbase