Triton Medical Solutions ยท 5 months ago
Future Opening: Dental Call Center Specialist LOCAL AZ ONLY
Triton Medical Solutions is a company based in Tempe, Arizona, focused on providing innovative medical billing solutions for dental and medical professionals. They are seeking a friendly and professional Dental Call Center Specialist to take inbound calls, communicate with patients, and provide helpful solutions to ensure a great customer service experience.
ConsumerHealth CareService Industry
Responsibilities
Respond promptly to incoming calls
Effectively handle patient call queues
Maintain clear and courteous communication with patients
Coordinate and schedule patient appointments
Gather accurate demographic information from new patients
Verify existing patient charts to ensure accuracy and currency of information
Attend trainings to maintain up-to-date skills and knowledge
Qualification
Required
High school diploma/GED
Previous experience as a Call Center Representative or in a similar role is required
Experience with Dental and/or medical office scheduling is required
Must provide own computer
Excellent phone and verbal communication skills
Understanding of active listening techniques
Highly organized with the ability to prioritize projects and manage time effectively