Globus Medical · 3 months ago
Patient Access Specialist
Pennsylvania - Collegeville
Full-time
Onsite
Entry Level
1+ years expGlobus Medical is a global medical device company focused on improving the quality of life for patients with musculoskeletal disorders. The Patient Access Specialist will provide payer coverage support, manage prior authorization processes, and ensure quality customer service while meeting required metrics.
Health CareManufacturingMedicalMedical DeviceWellness
Responsibilities
The Patient Access Specialist will adhere to quality of HFX Access service through QA, additional training and process improvement
Work in conjunction with the Supervisor to focus on realistic and achievable turn-around times for all department functions
Review documentation provided by physicians for completeness and have the ability to recognize information that is missing that is necessary for completing a case
Meet and/or exceed metrics in designated region to ensure quality service to all customer types
Provide necessary documentation and follow up in order to support the prior authorization and appeal process as well as provide education to customers regarding payer coverage requirements
In conjunction with other team members, stay current on payer coverage policies and patient requirements for HF10 therapy as well as stay current on impact of health care reform to patient’s access to HF10 therapy
Ensure compliance with company compliance policy, in particular patient confidentiality (HIPAA) in all HFX Access practices
Perform other duties as required
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Qualification
Required
Bachelor's Degree (health economics, life sciences, public health, public policy, finance, business or marketing disciplines) or equivalent work experience
1-2 years of customer service, patient access, or prior authorization experience
Experience complying with regulatory requirements and company policy in dealing with the customer and patient confidentiality
Applicable experience in customer service and/or reimbursement support relating to appeals and prior authorizations from a payer, provider, or medical device/pharmaceutical industry
Ability to work with various teams to accomplish organizational goals
Excellent communication skills, both verbal and written
Analytically focused with a high attention to detail
Ability to follow work processes
Must be courteous, professional and balanced with a tenacious drive in order to assist the customer and HFX Access team in achieving goals
Able to multitask and prioritize workflows
Excellent organizational and project management skills
Strong interpersonal skills to influence/negotiate complex decisions and ability to demonstrate leadership as a positive advocate for communicating the mission, objectives and results of the HFX Access team and build cross-functional relationships
Working knowledge of medical terminology
Knowledge of HCPCS Coding
Knowledge of ICD-10 coding
Company
Globus Medical
Globus Medical is a musculoskeletal implant manufacturer, driving technological advancements across a suite of spinal products.
1001-5000 employees
H1B Sponsorship
Globus Medical has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (17)
2023 (13)
2022 (8)
2021 (9)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$128.52MKey Investors
Clarus Ventures
2012-08-03IPO
2007-08-23Series E· $110M
2007-02-05Series D· $9.45M
Leadership Team
Norbert Johnson
CTO of Imaging, Navigation & Robotics
Harri Hallila
Managing Director, International Advanced Technologies
Recent News
2026-01-08
2026-01-08
2026-01-08
Company data provided by crunchbase