SpringGreen · 5 months ago
Assistant Production Manager Lawn Care
SpringGreen is a company that has been enhancing America’s lawns and landscapes for over 40 years. The Assistant Production Manager will oversee the daily operations of lawn care services, manage production goals, supervise field teams, and ensure compliance with safety and quality standards.
Consumer Services
Responsibilities
Support Production Manager: Assist the Production Manager in planning, organizing, and directing day-to-day lawn care operations to ensure efficiency and productivity
Scheduling and Routing: Create and manage daily work schedules, route technicians to job sites, and monitor the progress of ongoing production to ensure timely and efficient service delivery
Quality Control: Inspect job sites to monitor the quality of work being performed, ensuring that all services meet company standards and customer expectations. Provide feedback and corrective actions to field technicians when necessary
Customer Relations: Address customer inquiries and service issues promptly and professionally. Work closely with the customer service team to resolve complaints and ensure customer satisfaction
Inventory Management: Oversee the inventory of materials, chemicals, and equipment. Coordinate with suppliers to order necessary materials and ensure timely restocking
Equipment Maintenance: Ensure that all equipment is properly maintained, serviced, and repaired as needed. Schedule regular maintenance checks and manage relationships with service providers
Safety Compliance: Implement and enforce safety protocols across all operations. Conduct regular safety meetings and training sessions to educate staff on safe work practices and compliance with OSHA regulations
Data Management and Reporting: Maintain accurate records of service activities, inventory levels, and crew performance. Prepare and submit reports on key operational metrics, including productivity, service quality, and customer satisfaction
Project Management: Assist in planning and executing seasonal lawn care campaigns, special projects, and large-scale service initiatives. Coordinate with other departments to ensure seamless project execution
Continuous Improvement: Identify areas for process improvement and recommend solutions to enhance service efficiency, reduce costs, and improve customer satisfaction. Participate in ongoing training and development to stay updated on industry best practices
Qualification
Required
Minimum of 1-3 years of experience in lawn care, landscaping, grounds maintenance, or a related industry, with a focus on operations or production management
Experience in a supervisory role is highly desirable
Strong understanding of lawn care practices, including weed control, fertilization, pest management, and irrigation systems
Familiarity with various lawn care equipment and their maintenance requirements
Proven ability to lead, motivate, and manage a team
Experience in training, performance management, and conflict resolution
Excellent organizational, planning, and multitasking abilities
Strong verbal and written communication skills
Ability to effectively communicate with team members, management, and customers
Analytical and problem-solving skills, with the ability to quickly address issues and implement effective solutions
Proficient in using scheduling software, Microsoft Office Suite (Excel, Word, Outlook), and other relevant technology tools
Valid driver's license and a clean driving record are required
Ability to work outdoors in various weather conditions, lift up to 50 lbs, and perform physical tasks as needed
Preferred
Educational Background: Associates/Bachelor's degree in horticulture, agriculture, business management, environmental science, or a related field will include an increased starting pay
Bilingual skills are a plus
Experience with industry-specific software is a plus
Pesticide Applicator's License or certification in relevant areas of lawn care is preferred but not mandatory
Benefits
Bonus based on performance
Competitive salary
Free uniforms