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SCIENTIFIC GAMES · 14 hours ago

Director, General Manager

Albuquerque, NM

Full-time

Onsite

Director/Executive

10+ years exp

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. The Director, General Manager oversees the day-to-day business and operations of the core lottery system, focusing on strategic planning, leadership, and customer relationship management.

Facility ManagementGaming

H1B Sponsor Likely

Responsibilities

Lead the day-to-day operation and relationship for the core lottery platform ensuring systems, software, projects, and talent are delivering to business, contractual and organizational quality, and performance standards

Create, maintain and report against operational, business, and financial plans for the core lottery solution

Responsible for people leadership including talent development, management, and performance

Manage the health of the client relationship to ensure contract compliance and extension, revenue growth, fiscal management, client satisfaction and loyalty positioning Scientific Games for future RFP/Bids

Collaborate across internal departments and teams to cohesively support, manage, and deliver for the lottery jurisdiction

Design and execute plans to sell additional hardware, software, and solutions to the Lottery site; Contribute to the overall account plan expanding business opportunities beyond the lottery system business

Foster a culture of collaboration, continual improvement, and teamwork across the site to ensure the achievement of business goals and objectives

Accountable for end-to-end issue management and delivery against service level standards

Ownership of financial performance including budget development, forecasting and

Utilize data and metrics to measure and optimize performance, improve efficiency, and drive quality standards

Qualification

Operational managementPeople leadershipFiscal managementLottery industry experienceData analysisCommunication skillsInterpersonal skillsTeamworkTime managementAdaptability

Required

Ability to develop and maintain positive working relationships

Forward-thinking, adaptive and

Ability to communicate with all levels of management

Strong organizational and interpersonal skills

Ability to work in a team environment

Ability to quickly learn and understand modern technologies

Strong time management skills

Ability to lead and drive outcomes in a matrixed organizational model

Experienced at fiscal management, budget development and management level reporting

Effective communication skills

Ability to lift 30 pounds

Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all the movements described

Preferred

On Call 24/7 for operational support, issue escalation and management, project execution oversight

Bachelor's degree and/or 10-15 years of related work experience

10-15 years of operational management and people leadership

5 years of experience in the lottery or gaming industry with strong emphasis on systems hardware and network communications. (strongly preferred)

Company

SCIENTIFIC GAMES

Glassdoor3.6

Scientific Games specializes in data analytics, lottery games, game creation, sports betting, and facilities management services.

Founded in 1973

Alpharetta, Georgia, USA

1001-5000 employees

https://www.scientificgames.com/

H1B Sponsorship

SCIENTIFIC GAMES has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (9)

2023 (6)

2022 (10)

2021 (18)

2020 (13)