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Prosum · 2 months ago

Account Manager (Semiconductor Capital Equipment/Japanese Speaking)

San Francisco Bay Area

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $130K/yr

5+ years exp

Prosum is a company specializing in semiconductor capital equipment, and they are seeking an Account Manager who is fluent in Japanese. The role involves meeting sales goals through territory management, product presentations, and business development, while also maintaining relationships with key customers and accounts.

Business Information SystemsConsultingInformation Technology

Diversity & Inclusion

Hiring Manager

Tom Farish

Responsibilities

Achieves the sales quota which is discussed and agreed between the incumbent and management

Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for business opportunities

Develops new businesses through introduction of the company and product positioning

Researches and compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trades shows, Internet Web sites, referrals and other sources

Researches market conditions and conducts feasibility studies to determine market demand for existing and new products or services

Gathers, analyzes, and compares competitor data and pricing to that of the Company for benchmarking purposes in evaluating market position

Prepares presentation materials for sales and marketing purposes

Calls on delinquent accounts and collects payments

Attends departmental sales meetings to discuss project status and prospective customers

Provides input to management on new product or service features to be developed to meet current and future customer needs in the U.S

Builds and maintains relationships with key customers and accounts

Communicates with customers via phone or email; receives and processes purchase orders, purchase confirmations, invoices, order cancellations or changes in product/delivery schedules

Informs customers of prices, shipping dates, anticipated delays, and any additional information needed by customers

Follows up on sample, literature, and specification requests

Understands every account/customer special requirements, and ensures such items are recorded and properly outlined for each sales order

Reviews orders for accuracy and product availability; enters orders into the system

Checks inventory level and places purchase orders

Investigates customers’ complaints and inquiries and provides solutions

Completes requests for return merchandise authorization (RMA) and failure analysis

Maintains records or logs of important customer calls received or information provided

Compiles statistics and prepares various reports for management

Seeks constant improvement, more efficient and less expensive ways and means in work processes

Performs other duties and projects as assigned by Company management

Maintains high ethical standards in the work place

Reports all irregular issues and problems to management for solution

Maintains good communication with supervisors, other staff members, customers and others

Complies with all company policies and procedures

Responsible for maintaining a clean and safe working area including any work conducted at customer sites

Qualification

Business DevelopmentSales NegotiationCustomer Relationship ManagementMarket ResearchFluency in JapanesePresentation SkillsTime ManagementProblem-SolvingLeadershipDependabilityEthicsJudgmentPlanning & OrganizationFlexibilityInitiative

Required

Bachelor's degree (B.A.) in Business Administration or equivalent from four-year college or university; or four to ten years' related experience and/or training; or equivalent combination of education and experience

5-10 years of similar experience

Both English and Japanese language fluency is required

Analysis, Initiative/Follow-through, Judgment, Time Management, Dependability/Commitment, Diplomacy, Ethics, Employee Development, Flexibility/Adaptability, Leadership, Negotiation, Planning & Organization, Presentation, Problem-Solving, Supervisory

Use of hand tools, electronic diagnostic equipment, test fixtures equipment

General office equipment including phones, personal computer, email, fax, copier and includes pager and mobile phone

Software includes the use of Windows operating system, and Microsoft Office

Company

Prosum

Prosum is an award-winning Staffing Solutions provider specializing in Contract, Contract-to-Hire, and Permanent placements in the Information Technology industry.

Founded in 1996

El Segundo, California, USA

201-500 employees