Goldfish Swim School Franchising, LLC · 5 months ago
Sales and Service Representative (non-seasonal)
Glen Ellyn , IL 60137
Full-time
Onsite
Entry Level
$15/hr - $17/hr
2+ years expGoldfish Swim School Franchising, LLC is dedicated to providing a vibrant and impactful environment for children to learn swimming. They are seeking a Sales and Service Representative who will promote quality customer service, process sales and registration transactions, and serve as the first point of contact for potential and current members.
EducationFitnessWellness
Responsibilities
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Conducts sales calls for prospective members
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties. Supervises birthday party staff
Resolves customer concerns/complaints using a professional approach
Assists clients with purchases of merchandise and vending
Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area
Updates informational displays with accurate and timely promotions and literature
Makes collection calls to resolve open account problems
Prepares twice daily student lesson schedules for use by instructors and management staff
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary
Qualification
Required
Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certifications required
Preferred
Some college education is preferred
Benefits
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Training & development
Leadership roles
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Company
Goldfish Swim School Franchising, LLC
Goldfish Swim School was founded in 2005 by husband and wife team Chris and Jenny McCuiston.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Dennis L.
Chief Technology Officer
Adrian Eagles
Chief Financial Officer
Recent News
Hartford Business Journal
2025-11-28
Company data provided by crunchbase