Contract Desktop Systems Specialist 1 jobs in United States
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Onto Innovation · 1 week ago

Contract Desktop Systems Specialist 1

Onto Innovation is a leader in process control, specializing in advanced semiconductor technologies. They are seeking a Contract Desktop Systems Specialist to support IT operations, including setting up Windows machines, monitoring hardware performance, and troubleshooting software issues.

3D TechnologyManufacturingSemiconductor
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Use ticketing systems to report individual work assignments (Freshservice is a plus)
Setting up Windows machines for new hires/replacement hardware via Microsoft SCCM( Image, Deploy, Local Setup or Ship)
Monitoring computer hardware performance and diagnosing system issues
Installing, configuring and upgrading software applications
Troubleshoot and resolve software application and OS related problems(Windows Only)
Printer Support ( troubleshooting, swap toners and etc.)

Qualification

Windows 10 supportOffice 365 supportTechnical troubleshootingA+ certificationCustomer service experiencePositive attitudeCollaborative approachCommunication skillsCritical thinkingAttention to detail

Required

1-3 years' experience in the IT support role
Positive attitude and collaborative approach in working within a team environment
Strong customer service skills
Strong oral and written communications
Ability to learn and adapt quickly to changes
Critical thinking and analytical capabilities in troubleshooting and problem solving
Planning, organizing and prioritizing skills
Attention to detail
Technical skills in installation and troubleshooting of relevant software and hardware
Knowledge and experience providing customer services, preferably in an IT service environment
Using any case management / support ticketing and knowledge-based systems
Experience of supporting Windows 10 systems and Office 365

Preferred

A+ certification (is a plus)
Use ticketing systems to report individual work assignments (Freshservice is a plus)
Setting up Windows machines for new hires/replacement hardware via Microsoft SCCM (Image, Deploy, Local Setup or Ship)
Monitoring computer hardware performance and diagnosing system issues
Installing, configuring and upgrading software applications
Troubleshoot and resolve software application and OS related problems (Windows Only)
Printer Support (troubleshooting, swap toners and etc.)

Benefits

Health/dental/vision/life/disability
PTO
401K plan with employer match
Employee Stock Purchase Program (ESPP)
Health & wellness initiatives

Company

Onto Innovation

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Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.

Funding

Current Stage
Public Company
Total Funding
unknown
1999-11-12IPO

Leadership Team

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Chris Seams
Chairman Of The Board
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Company data provided by crunchbase