Onto Innovation · 1 week ago
Contract Desktop Systems Specialist 1
Onto Innovation is a leader in process control, specializing in advanced semiconductor technologies. They are seeking a Contract Desktop Systems Specialist to support IT operations, including setting up Windows machines, monitoring hardware performance, and troubleshooting software issues.
3D TechnologyManufacturingSemiconductor
Responsibilities
Use ticketing systems to report individual work assignments (Freshservice is a plus)
Setting up Windows machines for new hires/replacement hardware via Microsoft SCCM( Image, Deploy, Local Setup or Ship)
Monitoring computer hardware performance and diagnosing system issues
Installing, configuring and upgrading software applications
Troubleshoot and resolve software application and OS related problems(Windows Only)
Printer Support ( troubleshooting, swap toners and etc.)
Qualification
Required
1-3 years' experience in the IT support role
Positive attitude and collaborative approach in working within a team environment
Strong customer service skills
Strong oral and written communications
Ability to learn and adapt quickly to changes
Critical thinking and analytical capabilities in troubleshooting and problem solving
Planning, organizing and prioritizing skills
Attention to detail
Technical skills in installation and troubleshooting of relevant software and hardware
Knowledge and experience providing customer services, preferably in an IT service environment
Using any case management / support ticketing and knowledge-based systems
Experience of supporting Windows 10 systems and Office 365
Preferred
A+ certification (is a plus)
Use ticketing systems to report individual work assignments (Freshservice is a plus)
Setting up Windows machines for new hires/replacement hardware via Microsoft SCCM (Image, Deploy, Local Setup or Ship)
Monitoring computer hardware performance and diagnosing system issues
Installing, configuring and upgrading software applications
Troubleshoot and resolve software application and OS related problems (Windows Only)
Printer Support (troubleshooting, swap toners and etc.)
Benefits
Health/dental/vision/life/disability
PTO
401K plan with employer match
Employee Stock Purchase Program (ESPP)
Health & wellness initiatives
Company
Onto Innovation
Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-11-12IPO
Recent News
2026-01-23
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2026-01-06
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