Ford Motor Company · 1 day ago
Senior Product Manager - Customer Digital Profile & Consent Platform
Dearborn, MI
Full-time
Onsite
Senior Level
5+ years expFord Motor Company is a leading automotive manufacturer focused on redefining transportation and enhancing customer experiences. They are seeking a Senior Product Manager to own the strategic direction and operational success of the Customer Digital Profile & Consent Platform, driving product innovation and ensuring compliance with regulatory requirements.
AutomotiveAutonomous VehiclesManufacturingTransportation
No H1B
Responsibilities
Define and execute the product vision and strategy for the Customer Digital Profile and Consent Platform, ensuring alignment with Ford's overall business objectives and customer-centric goals
Lead the end-to-end product lifecycle, from ideation and roadmap development to feature prioritization, delivery, and continuous improvement, leveraging data-driven insights and fostering cross-functional collaboration
Utilize data-driven approaches, including product experiments, user interviews, and metrics analysis, to gather customer feedback, validate assumptions, and continuously improve the product experience
Champion innovation by spearheading automation, process improvements, and lifecycle management initiatives that optimize product delivery and foster a culture of reuse and deprecation
Drive technical excellence and site reliability for high-throughput, real-time, global platforms, championing scalable architectures, cloud technologies (GCP), automation, and robust operational practices to ensure performance, security, and compliance
Guide the engineering of highly scalable, maintainable, and performant software platforms utilizing Test-Driven Development (TDD) and evolutionary architecture principles
Measure and optimize system performance proactively, anticipating customer needs and pushing enterprise capabilities forward with innovative resilience strategies and by reducing operational toil via automation
Lead root cause analysis of production incidents, implement preventive measures, and conduct blameless postmortems to continuously improve system reliability and design
Cultivate a high-performing team culture through mentorship, clear communication, and effective stakeholder management, ensuring seamless coordination and alignment across diverse internal and external partners
Mentor and guide team members through technical and operational challenges, driving continuous growth and fostering a culture of collaboration and high-performance
Effectively communicate product vision, strategy, and progress to executive leadership and stakeholders, securing alignment and support for strategic initiatives
Seamlessly manage escalations and influence appropriately across diverse stakeholder groups, acting as a champion of change and fostering effective collaboration
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Business, or equivalent experience
5+ years experience managing large-scale distributed systems and complex platform products, including cloud (GCP, AWS, Azure) deployments and architectural leadership
5+ years of product management experience with a proven track record in agile environments (Scrum, Kanban) and using tools like Jira
Strong technical foundation including Test-Driven Development (TDD), API design, microservices, and cloud-based architecture
Proven ability to drive product vision, strategy, and roadmap development aligned with business priorities and regulatory compliance
Data-driven with strong analytical skills, adept at using customer insights, experiments, and metrics to inform product decisions
Excellent communication and stakeholder management skills, experienced in working across global, matrixed teams
Preferred
3+ years leading multi-functional, multi-team projects or large engineering teams
Experience in platform/product scalability, reliability engineering, and operational excellence, including defining/monitoring SLOs/SLAs
Familiarity with cloud orchestration, infrastructure as code (Terraform, Docker, CI/CD pipelines), and automation
Expertise in Customer Digital Profile, Consent & Privacy management, data governance, AI/ML integration, or embedded software
Experience in fast-paced, dynamic environments with shifting priorities and matrixed reporting structures
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Motor Company
We don't just make history -- we make the future.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$16.23BKey Investors
US Department of EnergySoros Fund Management
2025-07-29Post Ipo Debt· $3B
2023-08-17Post Ipo Debt· $4B
2023-06-22Debt Financing· $9.2B
Leadership Team
James Farley
Chief Executive Officer
Efrat Barit
COO
Recent News
Company data provided by crunchbase